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Claire Laughlin, M.A.

Claire Laughlin, MA, is a dynamic and engaging trainer and consultant who uses experiential and innovative methods to help business leaders, teams and organizations become more engaged, high-energy workplaces. With every client, she seeks to build individual leadership potential, teach positive communication habits, and enhance trust among and between team members.

As an independent consultant and trainer with over 20 years of diverse experience, Claire brings a background in management, a relentless dedication to transformation, and a passion for improving relationships and employee engagement to all of her work.

Claire’s specialties include: Leadership development, facilitation skills to enhance engagement for mid-level managers, self-management skills that lead to higher personal effectiveness, and teaching trainers.

Michelle Waters, M.A.

Michelle Waters, MA, has over twenty years of corporate training and coaching experience. Michelle enables her clients to better their lives, relationships and environments through empowered communication. Specializing in presentation skills, customer service, and leadership courses, she combines well-tested theories with practical tools that get results. She is dedicated to maintaining a positive, worthwhile learning environment for all. Michelle holds degrees in Psychology and Communication Studies. She has studied at Disney's Training Institute in Anaheim, the Coaches Training Institute in San Rafael, and is trainer for Stephen Covey Speed of Trust, as well as Developmental Dimensions International. When she's not in the training room, she's either writing a business communication textbook for Oxford University Press, or finding balance with her family at Disneyland

Jennifer Turner-Davis

Jennifer Turner-Davis, MSc, PCC, OTR/L is an ICF accredited Professional Certified Coach (since 2008) with a Masters of Science in the Neuroscience of Leadership (Middlesex University, UK 2016). Her ongoing study of applied social cognitive neuroscience, not only enhances her coaching practice, but also supports her personal and professional development. Jennifer’s research into stress and wellbeing, with a focus on successful habit formation, provides a basis for many coaching conversations. Whether coaching managers on goal setting and accountability, reviewing feedback with someone about their career-limiting behaviors, or facilitating Rising Leader retreats, she enjoys working with individuals and workplace groups to partner in their learning, growth, and development.

Rhiannon Surrenda, M.A.

Rhiannon Surrenda, M.A., is a dynamic trainer who brings her enthusiasm and passion for empowering others to all of her trainings and consultations. Rhiannon works with executives, teams, individuals and entrepreneurs from a wide range of industries to help them succeed in their professional and personal development goals.

As a trainer and business consultant, Rhiannon excels at change management, leadership development, emotional intelligence, communication, process improvement, strategic planning and development and delivery of train-the-trainer programs.

As the lead trainer for New World of Work, she travels the state delivering 21st Century Employability Skills. She is also a certified facilitator of Being In Action, delivering empowerment and stress management trainings for women leaders.

When she's not in the training room, she's enjoying time with her beautiful daughter or walking the beaches of Santa Cruz. 

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