In my line of work, I hear a lot about Employee Engagement. 

There are engagement surveys, strategies for engaging employees, and the costs of disengagement. But, none of this is what matters MOST about...

Ever feel like you’ve tried every strategy, every approach, every angle, every tactic, over and over, and yet, you still cannot get that under-performing employee to meet expectations?

Managing performance is a fundamental part of any...

In my Coaching for Excellence class, we start with an "enlightening" activity.
 
Participants are asked to recall a person who acted as a coach to them, some time during their lifetime. It could be a workplace coach, a teacher, mentor, or...

Do you remember the GOLD STARS in grade school?

I don't know if it's a "thing" anymore, but I remember feeling good when I got a gold star for "being a good friend," or "turning my work in on time."

In our current Leadership Book Club choice, ...