Ever feel like you’ve tried every strategy, every approach, every angle, every tactic, over and over, and yet, you still cannot get that under-performing employee to meet expectations?

Managing performance is a fundamental part of any...

In my Coaching for Excellence class, we start with an "enlightening" activity.
 
Participants are asked to recall a person who acted as a coach to them, some time during their lifetime. It could be a workplace coach, a teacher, mentor, or...

Remember the joy of wonder? The spark of curiosity? For children, these are easy to come by. Kids are naturally open to the world and question everything.
 
As we grow up, we learn that it is “knowledge,” not...