Life is full of opportunities to be a better human. 

I am always struck by the emotional qualities of the people I run into. 

Many leave a positive impression that buoys my spirit. For example, my 2 teenage sons give me hugs...

In my line of work, I hear a lot about Employee Engagement. 

There are engagement surveys, strategies for engaging employees, and the costs of disengagement. But, none of this is what matters MOST about...

Ever feel like you’ve tried every strategy, every approach, every angle, every tactic, over and over, and yet, you still cannot get that under-performing employee to meet expectations?

Managing performance is a fundamental part of any...

In my Coaching for Excellence class, we start with an "enlightening" activity.
 
Participants are asked to recall a person who acted as a coach to them, some time during their lifetime. It could be a workplace coach, a teacher, mentor, or...

Remember the joy of wonder? The spark of curiosity? For children, these are easy to come by. Kids are naturally open to the world and question everything.
 
As we grow up, we learn that it is “knowledge,” not...

You’ve got just 600 seconds…

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it goes quickly,
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so grab their attention and KEEP it!

600 seconds. That’s all the time you have to grab your audience’s attention - and then keep it....

When I was a kid in grade school, teachers stood in the front of the classroom and tried to fill our heads with volumes of the important facts, figures, and concepts that we would need to be successful in the world. Mathematical formulas, grammar...

Some days I feel powerless. It starts with a trigger.

My manager uses “that tone.” My kids “overlook” their home chores. My direct report hasn’t completed the task that I thought was a given. A payment to one of my...