People are who they are. 

• They act how they act.
• They believe what they believe.
• They say what they say.

What if we could come to terms with that? 

What if we could spend less time wishing they would STOP doing what they are...

For years, my clients have asked me to teach courses to their leaders about how to give feedback. 

They want to know how to deliver the bad news, and how to talk about disappointing performance, and how to address the most personal of topics...

Change can be hard, but it can also be exhilarating. 

If you lead anyone toward anything, then you fundamentally ARE leading change, 

So, it behooves you to understand a little bit about the psychology of change so that you can make...

Does hearing the words, “I’ve got some feedback for you” make you nervous? 

If so, you’re not alone. 

The mere mention of the word makes most people cringe, because we associate feedback with criticism, or we...

Yesterday (October 17) was the anniversary of the 1989 Earthquake that was centered in Santa Cruz, CA, my hometown.

The reach of this earthquake was MASSIVE. This $5 billion disaster is known as one of the most powerful and destructive...

Today let's talk about Unstoppable Teams by Alden Mills. 

This is a great book, and I highly recommend that you get it and read it.

Mills talks about what he calls the C.A.R.E. framework care and how to use the...

One of the key commonalities in difficult or strained relationships is that we tend to believe that the OTHER person is the source of the problem.

We often focus our attention on what they've done or who they are, when it is a larger dynamic,...

When I was in my first quarter at college, I made a lot of friends in my dorm. We were there for the summer quarter, and we became a tight-knit bunch. 

At the end of the quarter, we had this dorm party, with a make-shift awards ceremony,...

Let's talk about Healthy relationships!

A wise person once shared this image with me, and now I’d like to share it with you... 

Think about 2 people in a healthy relationship like the capital letter H. Two strong and...

This week, I want to encourage you to Examine Your Core Assumptions about people, relationships, and “basic goodness”  

Let me explain…

I believe that people are good, kind, and generous-hearted at their...